Privacy Policy

Pocket-up, located at Jan Nautahof 18, 1106ZD Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Jan Nautahof 18, 1106ZD Amsterdam
Jan Nautahof 18, 1106ZD Amsterdam
Mathilde Baillarger & Pauline Brun are head of Pocket-up Data Protection. They can be reached at

Personal Data we process:

Pocket-up processes your personal data by using our services and/or by providing them to us. Below you will find an overview of the personal data we process: First and last name, Gender, Date of birth, Address, Telephone number, E-mail address, Other personal data you actively provide, for example by creating a profile on this website.
The Data such as Bank account number are treated and secured via Stripe.

Special and/or sensitive personal data we process: 

Our website and/or service does not intend to collect information about Web site visitors under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to prevent data on children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without such permission, please contact us at, then we will delete this information.

For what purpose and on what basis we process personal data:

Pocket-up processes your personal data for the following purposes:
– Handling your payment
– Send our newsletter and/or advertising leaflet
– We can call or e-mail you if necessary in order to perform our services
– Inform you about changes to our services and products
– To let you create an account
– To deliver goods and services to you

Sharing of personal data with third parties:

The Data collected by Pocket-up will only be provided to third parties and only if necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, which we use:

Pocket-up only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file stored on your computer, tablet or smartphone at the first visit to this website. Cookies we use are necessary for the technical operation of the website and your ease of use. In addition, you can ensure that the website works properly and remember your preferences, for example. We can also optimize our website. You can unsubscribe from cookies by setting up your Internet browser so that it no longer stores cookies. In addition, you can also remove any information previously stored on your browser.

View, modify, or delete data:

You have the right to review, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by Pocket-up and you have the right to data transferability. This means that you can submit to us a request for the personal data that we have in a computer file to you or any other organization you mentioned. You may request for review, correction, deletion, transfer of your personal data or withdrawal of your personal data.
To ensure that the request for inspection has been made by you, please enclose a copy of your ID with the request. Please make your passport photo in this copy, Mrz (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN). This will protect your privacy. We will respond as soon as possible, but within four weeks, to your request.

How we protect personal data:

Pocket-up takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unauthorized disclosure and unauthorized alteration. If you feel that your data is not properly protected or there are any evidence of misuse, please contact our customer service or contact us at